1. Introduction
Welcome to Olives Perfume! By accessing our website and purchasing our products, you agree to these Terms and Conditions. Please read them carefully. If you do not agree, you should not use our website or services.
2. Company Information
Olives Perfume is a South African company specializing in creating, packaging, and delivering quality perfumes inspired by top brands. Our office is based in South Africa, and all transactions and deliveries are conducted within the country.
3. Product Information
Our perfumes are hand-made and packaged with high-quality ingredients. We strive to provide accurate product descriptions, images, and information. However, actual product colors and sizes may vary slightly from images on the website.
4. Ordering and Payment
By placing an order, you confirm that the information you provide is accurate and complete. We accept various payment methods, which will be outlined during checkout. All payments must be made in full at the time of purchase.
5. Delivery
We deliver anywhere in South Africa within 2-3 working days from the date of order confirmation. Delivery charges will be calculated at checkout and vary depending on location. While we strive to deliver within the promised time, unforeseen circumstances may occasionally cause delays, for which we cannot be held responsible.
6. Returns and Refunds
Due to the nature of our products, we only accept returns for defective or incorrect items. If you receive a damaged or incorrect product, please contact us within 7 days of receiving your order to arrange for a return or replacement. Returned products must be unused, in original packaging, and accompanied by proof of purchase. Refunds, if applicable, will be processed within 7-14 business days.
7. Intellectual Property
All content, including images, text, and product descriptions, are the property of Olives Perfume. Unauthorized use, reproduction, or distribution of any content is prohibited.
8. Privacy Policy
Your privacy is important to us. Any personal information collected on our website is used solely for processing orders, improving our services, and communication. We do not share your information with third parties except where necessary to fulfill your order.
9. Limitation of Liability
Olives Perfume is not liable for any damages arising from the use of our products or website, including but not limited to direct, indirect, or incidental damages.
10. Governing Law
These Terms and Conditions are governed by the laws of South Africa. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of South African courts.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at [email/contact details].